• sales@biu-blaster.com
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Frequently Asked Questions

1. Which country can you ship to?

We can ship all parts and accessories to all countries in the world, we will choose the fastest courier to your country.

All blasters can ship to USA.

The pistol & small blasters ship to USA, UK, Australia, Israel, Brazil, New Zealand, Germany, France, Spain, Italy, Ireland, Poland, Netherland, Norway, Portugal, Belgium, Canada, Sweden, denmark, Finland, Austria, Czech, Hungary, Luxembourg, Russia


2. What's the shipping time?

Order processing time: 1-3 business days.

Shipping time from China: around 14-21  business days.
Local Stock shipping time: 3-4 days
Shipping fee: FREE

3. What's your returns policy?

You can ask for a refund in 30 days of receiving the package. We will bear all the shipping cost if the product(s) is (are) not as advertised, or the products are malfunctional or damaged.

But we won't do the refund if the products have been used for over one month warranty or used improperly or customers not checking the product descriptions carefully.

If there is something missed or damaged in the order, you could ask for a refund without returning, or you could choose to have a resend. If you ask for a replacement, we will be reshipping the item asap and without charging you


4. Which currency will i be charged in?

We process all orders in USD. While the order in the cart is displayed in the different currency you choose, you will checkout using USD at the most current exchange rate.


5. What's your payment method?

We accept Paypal, and credit cards. 


6. Where is you company located?

Our company has been operating and growing since 2016 based in China. And we have overseas warehouse.

China Address: Room 1237, Bldg 1, 878 Pengping Highway
US address: 10-60 Dunkirk St #E, Jamaica, NY, 11412

7. Can you do wholesale?

yes, we can do wholesale, if you need a wholesale price quote, just contact us either through Facebook page or via email